There are many factors that must be considered when you are looking for the right managed hosting provider. In choosing your managed web hosting provider you should consider the following factors as necessary conditions that are met by Zonesa, and this, at all levels of the company.
It rings, we answer
Our average hold time for technical support is below 2 minutes.
No Outsourced Support
Yes, outsourcing support can save a lot of money. But nothing is more infuriating for a customer than dealing with a support technician that doesn’t understand the problem or has a failure to communicate. We are proud to say that we have grown a great team of dedicated staff members, all in-house employees. Each is fully trained to know our company and services inside out and has excellent people skills.
Zonesa only uses respected market hardware. Every server is individually constructed and quality proofed 48 hours before delivery for service resilience. Because all server components are checked individually and calibrated as the final product, there will never be any loss in system performance. These are the prerequisites needed for reliable server operation, optimal security and the highest availability.
We rise to the challenge
Just like all complex systems, hosting services occasionally encounter problems. When something unexpected happens within our network that affects your servers, we immediately rise to the challenge and provide transparent status updates in real-time to the customers.
The talent runs deep within our organization. This means a better managed hosting experience for you. Simply, we find, hire and train the most talented individuals possible and we work hard to keep them.
No Hidden fees
We don’t sell our services on gimmicks, trendy offerings or misleading information. We pride ourselves on offering no-nonsense high-quality managed hosting with unique features you won’t find anywhere else. You will receive all the features you pay for, and they will all work. The amount you see on your invoice will be the amount you will be billed.